Rostock Chocolate Plain Derby Shoe
Experience the new Rostock Chocolate Plain Derby Shoe - a perfect combination of classic and modern design. This dress shoe effortlessly enhances formal wear with its open lacing system, providing unmatched comfort. Versatile enough to match any outfit for any occasion!
Shoe Care Tips
Using a shoehorn will help to prevent the back of your shoes from being stretched or bent out of shape.
Invest in a pair of cedar-wood shoe trees. Putting shoe trees in your shoes after you take them off will help minimise any creases in the leather, wick away moisture and reduce odour.
Shoes should never be worn two days in a row – they need a day to rest between wearing to maximise their life.
Clean, condition and polish your shoes regularly. The thought of polishing them is worse than the actual task.
If shoes get wet, do not rapidly dry by a direct heat source as this will damage the leather.
Natural full grain leather will naturally vary and have some slight marks and blemishes. This is part of the nature of a leather product.
- Standard width shoe
- Smooth Italian cow leather
- Blake stitch construction
- Leather sole
- Plain chisel toe dress shoe
- Made in Portugal
- CG7159FROST
Shipping
Questions?
If you have any questions about current orders, please contact us at shop@rembrandt.co.nz
All orders are dispatched from our distribution centre in Wellington, New Zealand.
|
Location |
Delivery Time |
Order value |
Shipping Fees |
|
New Zealand |
1-5 business days |
All orders |
Free |
| International | 3-10 business days | All orders | $100 |
|
Australia |
2-7 business days |
Orders over $200 AUD | Free |
|
Orders under $200 AUD |
$20 |
International Orders - Duties & Taxes
For orders outside of New Zealand and Australia, import duties, taxes, and brokerage fees are not included in the product price or shipping cost. These charges may be collected upon delivery by the carrier and are the sole responsibility of the recipient.
Customs policies vary by country, we recommend contacting your local customs office for more information on potential charges.
Returns
Wrong size? Not quite what you wanted? No worries. You can return your garment(s) up to 30 days from the date you receive your order. To return your product, email your request to shop@rembrandt.co.nz
Any garments returned for exchange or refund are returned at the purchaser's expense. That is, the customer pays for the courier or postage back to Rembrandt. Rembrandt will cover the cost of sending replacement items to the original purchaser. Rembrandt cannot refund courier costs unless the item is faulty.
We highly recommend using postage tracking on your returned parcel as we cannot refund or exchange items that go missing in the post.
Return Eligibility
Our policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return:
- Item(s) need to be returned within 30 days of received order
- Unworn and unused with the original tags still attached
- In it's original condition with tags and packaging. This excludes garments that are altered as they are no longer in original condition.
- Include proof of purchase with your return
- If you would like a return or arrange an exchange, please email shop@rembrandt.co.nz to request your return form
Gift cards are exempt from being returned or refunded.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shop@rembrandt.co.nz
Exchanges & damaged goods (if applicable)
We only replace items if they are defective, damaged, or if the size is incorrect.
To process an exchange, email your request to shop@rembrandt.co.nz
The time it may take your exchanged product to reach you may vary depending on your location.
